Help Centre
Find answers about browser drafts, imports, downloads, supported files and how to report a problem.
Do I need to create an account?
No. Every public tool remains free and can be opened as a guest. A free account is optional for people who want a personal return point, private accounting records and a workspace that can be reopened from another device.
Why did my saved draft disappear?
Browser-only drafts can be removed by clearing site data, private browsing, browser cleanup software or using another device. Use the tool’s export function for important work.
Can every imported PDF be edited as separate vector objects?
No. A PDF may contain editable paths and text, outlined text, flattened images, clipping masks or scans. Vector Studio classifies and extracts what the source structure allows.
Why does a font change after import?
The original font may not be installed or embedded in a reusable form. Choose an available font or load a licensed font file where the tool supports it.
How should I save an invoice or CV as PDF?
Use the tool’s Print or Download control. When the browser print window opens, choose Save as PDF and use the recommended page size and margins.
What information should I include in a problem report?
Include the tool name, browser, device, file type, the action you selected, what you expected and what actually happened. Do not attach passwords or confidential identity records.